Our people have all kinds of specialist skills and experience but one thing we all have in common is our passion for helping others. We are always on the lookout for determined, like-minded individuals who can add real value to our team.
A great place to work
FMG truly tailors the Claims Management service to every customer, starting at the First Notification of Loss (FNOL) stage. Ingenium, our flexible claims technology platform, has been technically enhanced to provide bespoke questions for our FNOL experts to ask at the claims reporting stage. The system recognises each customers’ insurance policy cover and excess level details. Information collected helps to accurately triage the FNOL and trigger customer-specific workflows accordingly, supporting early intervention of Third Party services and identifying potentially fraudulent cases.
It’s fair to say that FMG people are unique, with a passion for going the extra mile to deliver exceptional customer experiences with every single interaction. Our energetic, passionate and understanding culture sets us apart from our competitors; our people take the initiative and find innovative solutions to even the most complex of challenges.
We know that keeping people happy, motivated and engaged has been the key to our success, so we’re dedicated to making FMG an outstanding place to work for our 400 employees here in Huddersfield. We are focused on finding and keeping the most talented people, and investing in them so everyone can be the best they can be, with a healthy work-life balance.
Career progression and professional development are a core part of our offering. We have a dedicated Learning & Development Team who take a consultative approach to creating a proactive progression plan, specific to each person’s role and aspirations, which may include further education and externally-accredited qualifications. Those who consistently deliver exceptional service are recognised and rewarded with incentives and bonus schemes, and our internal “Drive Awards” celebrate our star performers every month with exciting prizes.
And when the hard work is done, we like to celebrate. FMGive, FMG’s charity fundraising team, creates a jam-packed calendar of charity fundraising activities – from cricket tournaments to curry nights, tough mudders to treat-yourself bun sales – raising thousands of pounds for local charities every year. Company barbeques and buffet lunches bring everyone together for occasional treats and we always enjoy a good night out for team or company events .
Our people are the foundation of our success and we have lots of opportunities for those who share our vision and passion.
25 days holiday in addition to bank holidays, building up to 28 days with length of service
Save As You Earn
Our generous SAYE scheme is available to all employees who have been with us for at least 6 months prior to the Share Grant date
We believe you should be recognised for your contribution, so if you are meeting your objectives you will receive a bonus, which is doubled if you exceed your objectives
We offer a competitive contributory pension scheme
Car Parking and Shuttle Bus
Free parking available on site and a free shuttle bus runs to and from Huddersfield Town Centre for FMG employees
We offer childcare vouchers up to £243/month free of Tax and National Insurance for employees with parental responsibilities paying for childcare
Recommend a Friend
During your time with FMG you can recommend your friends and family too and earn £250
Cycle to Work Scheme
Take advantage of Tax Free bikes for work through the Government Green Transport Initiative
Free Eye Test
All employees are entitled to free eye tests
Modern Working Environment
Our offices have fantastic facilities with a subsidised canteen, modern kitchen areas, relaxing break-out rooms and TV areas
All employees are automatically covered, and you will receive 3 times your salary should you pass away whilst working for the company
We know in this day and age where we’re all running at 100mph and juggling multiple strands of life, just how important having the right work life balance is. Where possible, we will always consider flexible working patterns.