Report your vehicle incident online


If you require immediate assistance, please call us on the telephone number provided by your company, lease provider or insurer.

If you don’t require urgent assistance, report your vehicle incident online using the link below.

Please have the following details to hand:

  • Your vehicle registration number
  • Incident details - what happened and when
  • Other people involved – name and contact details of any other people or vehicles involved, and witnesses
Report your incident in three easy steps:

Follow the
web link

Enter your
Reg Number

Tell us about
your accident

What happens next?

Our expert teams will know exactly what’s needed to get you back on the road.

Once you’ve reported your incident, we’ll review the details, assign the most suitable vehicle repairer and arrange a replacement vehicle to get you back on the road quickly.

You’ll shortly receive a link to our portal FMG Connect, which allows you to manage aspects of your claim yourself if you wish.

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