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16 December 2015

FMG has been awarded a significant and prestigious Vehicle Recovery contract by North Wales Police. The contract, which starts in January 2016, also incorporates Lancashire Constabulary, Cumbria Constabulary and Lincolnshire Police, and has been awarded for an initial 3-year period with the option to extend up to a maximum of 5 years.

FMG has 30 years’ experience in providing vehicle recovery and incident management services, and will take responsibility for managing the recovery, storage and disposal of vehicles that have been abandoned, stolen, involved in collisions, or crime, and the recovery and roadside repair of Police vehicles. This will amount to approximately 22,000 new recovery requests per year for FMG, who continue their strong organic growth in the incident management marketplace. 

FMG already manage the provision of a recovery, storage and disposal scheme for Police Scotland which commenced in January 2015, and operates as vehicle recovery manager on behalf of Highways England, taking responsibility for recovering vehicles over 5,000 miles of England’s motorways and A-roads. From their dedicated Secure Control Centre within their Huddersfield headquarters, FMG’s Police-vetted Control Centre Agents have demonstrated their experience in managing police requirements including the understanding of regulations and guidelines specific to different Forces. Bespoke Police services can range from the involvement in protecting crime scenes and forensic evidence to specialist storage arrangements and disposal procedures.

John Catling, Customer Service Delivery Director at FMG said, “Having managed vehicle recovery contracts for a number of Forces, we are delighted to have secured this opportunity to once again demonstrate our ability to reduce costs, mitigate risks and free up resources for the Police. Substantial contracts like this support the sustainability of our network of specialist recovery operators, whilst reinforcing our commitment to improving the flow of traffic on Britain’s roads and making our roads safer for all who use them.”