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17 February 2015

Alstom, a global leader in the world of rail, power generation and power transmission, has signed a contract with FMG, the UK’s leading independent fleet incident management and roadside services specialist. FMG will provide fully-outsourced incident management and legal services to Alstom’s UK fleet of 600 vehicles.

FMG’s service will include a 24/7/365 first notification of loss solution tailored specifically for Alstom, UK-wide repair management and an uninsured loss recovery service. A bespoke online dashboard will provide Alstom with real-time transparent progress updates and intelligent aggregation of fleet data. 

Janice Lomax, Country Commodity Leader at Alstom said:  “Downtime management and cost reduction are high on our fleet agenda so we were looking for the right solution for our needs and believe that FMG has the right experience and flexibility to achieve that.”

Harvey Stead, Commercial Director at FMG said: “No two businesses have the same fleet incident requirements and as an outsourcing specialist, we have the ability to truly tailor our solutions to meet our customers’ individual requirements. Whilst many providers appear to offer similar services and solutions, this contract is testament to the knowledge of our people, our intelligent use of cutting edge technology and the strength of our repair partnerships.”

FMG has over 25 years’ experience in providing intelligent incident management expertise for a variety of blue chip private companies and public sector organisations, leasing companies and fleet insurers.  FMG’s continued strategic focus on incident prevention, reducing the total cost of claims and delivering exceptional customer service, have been core to its successful retention of customers and continued organic growth.